CI Ticketing
Streamline your support with our AI-driven ticketing system. Automatically categorize, prioritize, and route tickets to the right team members. Reduce response times and increase customer satisfaction with intelligent context awareness.
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Key Features
Smart Sorting
Automatically sort requests by category for an orderly workflow.
Guaranteed Response (SLA)
Critical tickets automatically reach the right person, exactly when they need to.
Multi-Team Control
Monitor each department's performance from a single dashboard.
Flexible Routing
Instantly redirect tasks to the right specialists with a single click.
Time Tracking
Automatically log time worked for accurate billing and reporting.
Centralized Documentation
All necessary files are saved directly in the ticket, at anyone's fingertips.
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Multichannel Tracking
You know exactly which app each ticket comes from, eliminating confusion.
Unified Ecosystem
Native integration with Coreidon for fast, effortless data transfer.
Total Integration
Natively connected with CRM and Projex, providing a complete customer picture.